Mako-chan's guided tours are not sponsored tours under the Travel Agency Act. The guided tour runs from the trailhead to the descent point and does not include travel or accommodation before and after the tour. The tour will meet and disband at a designated location. If you wish, you may ride in the guide's car. In that case, traffic accidents during the tour will only be covered by your own insurance.
Participants should purchase mountain insurance, hiking insurance, liability insurance, etc. in advance. Insurance for accidents and injuries is not included in the guide fee.
Mountain areas include natural risks such as severe weather, falling rocks, collapses, and avalanches. It is impossible to eliminate all hazards. Participation is accepted on the condition that you and your family fully understand and accept these risks.
The course may be changed, canceled, or postponed due to weather or other unavoidable conditions.
Please follow the guide’s judgment and instructions on site.
The guide fee is the compensation for mountain guiding services only. Other expenses will be charged separately or paid individually.
Examples: lift/gondola tickets, hot springs after the tour, accommodation, transportation to the trailhead, etc.
■ Cancellation Policy
If the tour is canceled due to bad weather or organizer reasons, the full participation fee will be refunded. If the tour is canceled after it has started, no refund will be made.
Customer cancellation fees: • 7–3 days before: 50% • 2 days before to the day of the tour: 100%
Support guides are arranged one week in advance, so cancellation fees always apply. Cancellations after 6:00 p.m. are treated as the next day.